Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone or email.
If you are on long term treatment, the doctor may agree to supply some of your repeat prescriptions without seeing you. If you have multiple sheets, please ensure they are attached together.
Collecting your prescription
We are a dispensing practice which means that if you live more than one mile from a pharmacy, we can dispense your medication for you. In general, this will mean you will live in one of the surrounding villages. If you are a temporary resident, we can also dispense for you.
Please note, we now have a collection point at Great Horkesley Village Store and also a home delivery service for housebound patient
Great Horkesley Village Store opening times
- Monday to Saturday, 5am to 7pm
- Sundays, 5am to 1pm
Home delivery service hours are Thursday mornings.
Please speak to your dispenser for further details.
You can usually collect your prescription 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- use the Accurx service
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
For more information, please see our structured medication review page.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet. For more information, see our information leaflets below:
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.